"The road to success is always under construction."
- author unknown
I am the ERP Administrator at Diamond Packaging, located in Rochester NY. Diamond Packaging is in the folding carton industry. For those who don't know, folding cartons are the cardboard containers - like the gift boxes they give you in the gift shops. But, we don't make gift boxes. Are you familiar with Gillette's Mach, Fusion, and Venus razors? We make the packaging. There's also Godiva Chocolates, Elizabeth Arden. Diamond's website can explain it all better than me. I know by now you're just falling over yourself to learn more. I love my job; it's enjoyable and challenging. As much as I've learned, I still have a long way to go. And now a comment for the techies: Amtech's Imaginera is our ERP software, it runs on SQL and we are using Access for in-house reports.
If you are considering Amtech's Imaginera as your ERP software, please, feel free to contact me. I will gladly share my experiences and knowledge about it - strong points and weaknesses. There is an Amtech Users Group (AUG). I believe the user group leadership works very hard to provide the users with as much of a resource as they can. The programs in place have matured. However, the relationship between Amtech and AUG is far from the experience I had with the Henco Users Group - see below.
I was employed by Burns Personnel and on assignment at Eastman Kodak for fourteen months during 2002-03. Although they are known for pictures I don't have any of me at work because we aren't allowed to take pictures there. Ironic, isn't it. Just kidding. We can take pictures, just need supervision to insure pictures of confidential nature don't "leave the company". My position was with the Desktop Support group, computer fix-it guys.
Prior to this I was a consultant, a fancy title for self-employed. Not much different than an employee since I have enjoyed long term relationships with a few companies instead of lots of short-term projects. The difference is the compensation arrangement - managing my own fringe benefits. I am an Information Systems Developer. Another fancy title, this one's for a Programmer/Analyst, given to me when I first started my career at Erdle Perforating Company, they manufacture perforated metal. They were a client from November 1980 thru December 2000.
In a nutshell, I have worked mostly in one or two person IS departments so I have worn many hats and developed a diversity of skills in the computer field.
Thru the 90's I was developing the information system at Forbes Products, they manufacture customized vinyl products. I did some work for them in the mid-80's and then a long stint from April 1990 to March of 2000. The programming software there was initially Prime's INFORMATION and then uniVerse, both are from the multi-valued, variable length family of databases commonly known as "PICK-like". Fun to work with. Towards the end of the 90's we moved from a Prime computer to a Microsoft Windows NT server based network. At the end of the millenium the business was sold and I was soon out the door.
Finally, or might I say, in the beginning, I started my computer career November 1980 at Erdle Perforating Company. My college mentor, Norm Plyter, recommended me for the job. Erdle had just purchased a Prime computer and Henco's INFO, a programming software. I was the IS/IT staff. I developed their ERP, back then that wasn't even a familiar term like it is today. Started by developing the Inventory module. Eventually I developed a module for just about every aspect of the business. Learned a lot and had a lot of fun along the way. Our relationship actually lasted until the end of the millenium. Just prior to my leaving the company William J. Erdle, III sold the company and soon after I was out the door. Visit Erdle Perforating Company website.
At Erdle Perforating I had the best software users group experience in my career - Henco Users Group, aka HUG. Henco, the software developer, had the concept nailed perfectly. They wanted an independent entity to be a forum for the customers (users) to share knowledge and work together and with Henco to develop the product. I was actively involved with the leadership of HUG for many years. It was a terrific collaboration among the customers, the user group collectively, and Henco Software.
- We piggybacked HUG promotional literature with Henco's mailings to the customers.
- Through the user group network and conferences we shared knowledge about the product.
- We worked with Henco, individually and collectively to identify and resolve software issues.
- We worked individually and collectively to provide Henco with product enhancements.
- Henco was very receptive to our feedback about service issues, although I can't think of any off hand. I think Henco's eagerness to listen to and quickly resolve customer issues was the reason they were quickly forgotten.
- And finally, we had an annual conference that included breakout sessions, led by Henco personnel and users, that were very educational.
Someone keeps moving the cheese.
I enjoy developing websites, as a hobby. Well, a few years back I got online and found some tutorials to start learning about building websites. The foundation of websites is HTML. I got online and found some HTML tutorials and practiced by building my web site. Since then I joined our church's website team. I then learned about and developed css skills. One thing's for sure, I undertand my limitations - the most significant to me is not having a high level of artistic talent. I can get a decent page put together, but, I really need to find someone who's got an artistic eye to really put a good finish to the webpages.
And that's how you got here!